Return & Exchange Request

Return & Enchange Request

ALL RETURN & EXCHANGE REQUESTS MUST BE MADE WITHIN 14 DAYS OF DELIVERY. PLEASE COMPLETE THE FORM BELOW TO MAKE A REQUEST. We will contact you within 24 hours of receipt of your request. CONDITION OF GOODS Any items returned to us must be in brand new condition. We will not accept any items that have been broken in, are creased, wrinkled, dirty or damaged. CUSTOM LEATHER WORK CANNOT BE EXCHANGED Returned products can be exchanged for a larger or smaller size item of the same value at no charge. – if these items are exchanged for an item of greater or lesser value, we will adjust your charge accordingly. Customer will be responsible for all return or exchange cost. There is a 20% restocking fee + $18 shipping fee that will apply to all exchanges. RETURNS & EXCHANGES DUE TO FIT ISSUES Return & Exchange fees will not be waived due to fit issues. We depend on you to give us accurate sizing information. If you are unsure of sizing, please contact us via email or call the workshop for assistance: enlightdesigns@hotmail.com Contact: 1-250-801-9184 Return & Exchange Request Form
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